Terms of service

Last updated: [date]

Draft. This page is being checked by our solicitor and may change before Peza opens to everyone.

These terms are an agreement between you and Hart & Sibs Accountants Ltd, trading as Peza ("Peza", "we"). By creating an account you agree to them. If you use Peza as a consumer, nothing here takes away your legal rights.

1. What Peza does

Peza is software for HMRC's Making Tax Digital for Income Tax. It lets you keep records of your self-employment and UK property income and expenses, see what HMRC expects from you and when, and send quarterly updates and final declarations to HMRC. When you connect Peza to HMRC, you authorise us to send the information you approve to HMRC on your behalf.

Peza is software, not an accountancy service. Using it doesn't make you a client of Hart & Sibs Accountants, and Peza doesn't give tax advice. HMRC works out your tax. Peza shows HMRC's calculation, but you're responsible for your tax affairs and for what you send.

2. Your account

• You must be 18 or over and use Peza for your own UK tax affairs.
• Keep your email account secure, because sign-in codes go there. We recommend turning on two-step sign-in.
• Tell us straight away at [email protected] if you think someone else has got into your account.

3. Free trial and plans

• Every new account gets a 30-day free trial. You don't need a card for it.
• After the trial, you can still keep records and see what's due. To send updates or declarations to HMRC, you need a plan: £8.99 a month or £89.99 a year (we're not VAT registered, so no VAT is added).
• Plans renew automatically until you cancel. Payments are taken by Stripe.
• If we change prices, we'll give you at least 30 days' notice. The new price applies from your next renewal after that, and you can cancel before it does.

4. Cancelling

• Cancel any time from Account > Manage plan. Your plan stays active until the end of the period you've paid for, then ends. We don't refund part-used periods, except where the law requires it.
• Cooling-off: if you're a consumer, you have 14 days from buying a plan to cancel and get a refund. If you send anything to HMRC in that time, we may deduct a fair amount for the service you used.
• Cancelling a plan doesn't delete your records. To close your account and delete your data, use Account > Delete my account, or email [email protected].

5. Your responsibilities

• Make sure the figures you enter are correct and complete, and check them before you send.
• Send updates in good time before HMRC's deadlines. Don't leave it to the last day, in case Peza or HMRC is unavailable.
• Keep your own copy of your records for as long as HMRC requires.
• Don't misuse Peza: no unlawful use, no attempts to break into it or disrupt it, and no using someone else's tax details without their authority.

6. Availability

We work to keep Peza running and to fix problems quickly, but we can't promise it will always be available or free of errors. HMRC's systems are outside our control. If Peza can't send something because of a fault on our side, we'll help you get it sent as soon as we can.

7. Our liability

• We don't exclude liability where the law doesn't allow it, including for death or personal injury caused by our negligence, or for fraud.
• We're not responsible for tax, interest or penalties that come from figures you entered, things you chose to send or not send, missed deadlines that weren't our fault, or HMRC's own systems or decisions.
• Otherwise, our total liability to you is limited to the amount you paid us in the 12 months before the claim.
• If you're a business user, we're not liable for loss of profit, business or data that you could have avoided by keeping your own records.

8. Suspending or closing accounts

You can close your account at any time. We may suspend or close an account that breaks these terms, after warning you where we reasonably can. If we close Peza entirely, we'll give you at least 60 days' notice and a way to download your records.

9. Changes to these terms

We may update these terms. If a change matters, we'll tell you at least 30 days before it takes effect. If you don't agree, you can cancel before then.

10. Law and disputes

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring a claim in your local courts. Please contact us first at [email protected], so we can try to put things right.